Terms of Use | Claire's (2023)

Website Terms of Use

Claire's Accessories UK Limited is a company registered in England and Wales under company number 3115118 with registered office at Unit 4 Bromford Gate, Bromford Lane, Birmingham, B24 8DL, VAT number GB927124727 (“Claire's UKThe company operates the website:https://www.claires.com(This "Website"). However, if you reside in France, Ireland, Switzerland, Belgium, Spain, Germany or Italy, this website is provided to you by the relevant Claire entities listed in the appendices to these Terms of Use (these "terms"). Claire's UK or the relevant Claire's entity referred to in the annex to these Terms is "Company".

  1. Learn about these terms of use
    • These terms describe how to access and use this website.
    • When certain words and phrases are used in these terms, they have specific meanings (such words and phrases are referred to as "set terms"). You can recognize these defined terms because they begin with a capital letter (even if they do not begin a sentence). If a defined term is used, it has the meaning given to it by the following section of these clauses: defined (the These meanings can be found by looking at sentences containing defined terms in parentheses and speech marks).
    • In these Terms, when we refer to "us«,»us" the "us, we refer to the company, when we refer to "you" the "yours“We refer to you, the person accessing or using this website.
    • Please note, however, that some features available on the Website are subject to additional terms and conditions, for example purchases made on the Website are subject to our terms of sale (available athere).
    • In addition to clause 4 above, please note that this website uses cookies, the use of which is governed by our Privacy Policy and which we only use in accordance with our Privacy Policy (available athere).
  1. Website
    • The site is available for free. We do not guarantee that this website or any content on it will always be available or uninterrupted. Temporary access to this site is allowed. We may suspend, withdraw, terminate or change all or any part of this website. We may update the website and/or change the content of the website at any time.
    • If you are a Registered User (defined below), you are responsible for all arrangements necessary to access this website and are also responsible for ensuring that all persons who access this website through your internet connection are aware of these terms and that they abide by these terms.
    • This website and its contents are for general informational purposes only. They do not constitute advice on which you should rely.
  1. your account and password
    • You will need to register for an account with us on the Site in order to access certain services offered on the Site (“account"). To register for an account, you must be at least 16 years old (unless otherwise specified in our account registration process in your country of residence). By registering for an account, you will be "registered user".
    • If you register for an account, you will be asked to provide certain information (such as your email address) and create a password as part of our security procedures. You must keep your password confidential and not disclose it to third parties.
    • We reserve the right to suspend any account and/or password at any time if we reasonably believe that you have not complied with any provision of these Terms. Any such suspension will be lifted if the reason for the suspension is removed.
    • If you know or suspect that your account login information is known to anyone other than you, you must notify us immediately:[email protected].
    • You are responsible for any unauthorized use of your account credentials unless it is caused by your negligence.
  1. acceptable use


  • You agree not to (and will not allow anyone to):
    • use this website for any commercial or political purpose.
    • Any activity on or in connection with the Site that: (i) harms or attempts to harm any person or entity; (ii) is unlawful, offensive, obscene, lewd, lascivious, violent, threatening, harassing, defamatory, inflammatory, pornographic ( iii) violates any right of any other party; (iv) may constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.
    • Except as permitted by applicable law, in any way decompile, disassemble, reverse engineer or attempt to reverse engineer, identify or discover any source code, underlying ideas, basic user interface techniques, hidden text or algorithms of this website or modify any software (target code or source code) or other products, services or processes accessible through any part of the Website.
    • Engage in any activity that interferes with a user's access to the Site or its proper operation, or causes harm to the Site, us or other users of the Site.
    • Interfere with or circumvent any security features (including any digital rights management mechanisms, device or other content protection or access control measures) or any other feature that restricts or enforces use of or access to the Website or any content on the Website.
    • harvesting, scraping or otherwise collecting or storing any information, including personal information, from the Website;
    • Attempt to gain unauthorized access to the Website or other computer systems or networks connected to the Website, attempt to probe, scan or test the vulnerability of systems or networks, or attempt to breach security or authentication measures without proper authorization.
    • Use the Site to transmit false, fraudulent or misleading information.
    • Use any robot, rogue, robot, spider, crawler, crawler, spyware, machine to monitor, collect, copy or distribute any content on the Site (unless it may result from standard search engine activity or use of a standard program browsing), equipment, software, extraction tools or any other automatic device, utility or manual process of any kind;
    • remove any copyright, trademark or other intellectual property or proprietary notices or legends contained in the Website Content;
    • reproduce, modify, reproduce, archive, sell, rent, lease, exchange, create derivative works from, publish in print or electronic form, publicly perform, display, transmit, distribute, transmit, retransmit, circulate or transfer to any other party or website , or use or exploit the content of the Website in any way for any purpose, except as expressly permitted by these Terms or with our prior written consent.
    • Insert any code or product that manipulates the content on the Website in any way that adversely affects us or attempts to interfere with the provision of service to any user, host or network, and
    • Otherwise, you are in violation of these terms.


  • We do not warrant that this website is completely secure or free of bugs or viruses. It is your responsibility to configure your information technology, computer programs and platforms to access this website, and we recommend that you use your own anti-virus software.
  • You may not misuse the Website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material that is malicious or technologically harmful. You may not attempt to gain unauthorized access to this website, the server on which this website is stored, or any server, computer or database connected to this website. You may not attack this site via a denial of service attack or a distributed denial of service attack. If you breach this provision, you will commit a criminal offense under the Computer Misuse Act 1990 or any other applicable national law. We will report any such violations to the appropriate law enforcement authorities and cooperate with those agencies in disclosing your identity. In the event of such a breach, your right to use this website will be terminated immediately.
  1. Copyright
    • Except for User Generated Content (as defined in Section 5 below), we are the owner or assignee of all intellectual property rights in the Site and its content, Claire's name and logo, and product names and images. Claire. These works are protected by copyright laws and treaties around the world. All similar rights are reserved.
    • Except as provided in these Terms, you are not entitled to and will not use any of our intellectual property.
    • No part of this website, including but not limited to the text, design, graphics, photographs and images contained therein, may be reproduced, reproduced, republished, uploaded, republished, modified, transmitted or distributed or used in any other way. -personal, public or commercial purpose without our prior written consent.
    • Any communication or material you send to us through the Website by email or otherwise will be considered non-proprietary and non-confidential (unless you use the Website to purchase products from us, communications in connection with your order). Subject to applicable data protection laws, we are free to publish, display, publish, distribute and otherwise use any ideas, suggestions, ideas, plans, know-how contained in such communications or materials for any purpose and other information, including but not limited to the development, manufacturing, advertising and marketing of us and our products.

user generated content

  • You will retain ownership of any content you post on the Site, whether images, text, sound recordings or otherwise (“user generated content"), without prejudice to any existing rights that third parties may have in their content. If your User Generated Content includes material and/or content owned or created by a third party, you should ensure that you obtain permission from this third party to use the Use of such materials prior to their publication on the Website.
  • You grant us a non-exclusive, irrevocable, royalty-free, sublicensable, fully paid-up, perpetual, worldwide license to use, reproduce, modify, adapt, modify, prepare derivative works of, publish, transmit and distribute User Generated Content in any form and in any medium for any purpose, including (but not limited to): (i) advertising, marketing and promotions, including in relation to the Website and the Company, (ii) providing services offered through the Website, (iii) ) allow other users of the website and other third parties to view and access User Generated Content (the parties agree that in areas where a perpetual license cannot be granted, these rights will be maintained for 99 Years).
  1. our responsibility

If you are not a resident of Germany

  • Nothing in these terms excludes or limits our liability for:
    • death or personal injury caused by our negligence or (if you reside in the Republic of Ireland) by our acts or omissions;
    • Fraud or fraudulent misrepresentation and
    • We exclude or limit our liability for anything that would be unlawful (including, if you reside in Italy or Spain, willful misconduct).
  • We are not responsible for the content of websites linked to this website, including links from our commercial sponsors and partners. Such links should not be construed as an endorsement by us of those linked sites. We disclaim all liability for any loss or damage that may arise from their use.
  • If we fail to comply with these terms, we will be liable for foreseeable loss or damage arising from our breach of these terms or our negligence, but we will not be liable for any unforeseeable loss or damage unless we fail to comply with these Terms . for our willful breach. Loss or damage is foreseeable if it is an obvious consequence of our breach of the provisions or was contemplated by you and us when entering into these terms.
  • Nothing in these terms affects your statutory rights. In the UK, you can get advice about your statutory rights from your local Citizens Advice Bureau or Trading Standards Office.
  • You agree not to use this website or any content on this website for any commercial or business purpose and we shall not be liable to you for any lost profits, lost business, business interruption or lost business opportunity.
  • To the extent permitted by law, our entire liability to you for any loss or damage arising out of or in connection with these Terms, whether in contract (including any damages), tort (including negligence) or otherwise , is limited to £100 (if you live in the UK) and €100 (if you live in an EU member state).

If you are a resident of Germany

  • Nothing in these terms excludes or limits our liability for:
    • damages caused by fraud or gross negligence;
    • intentional or negligent personal injury of any kind;
    • undertake certain guarantees and
    • Any mandatory legal liability (in particular liability under the German Product Liability Act).
  • Subject to clause 6.7, our statutory liability for damages is limited to the following:
    • For damages caused by a negligent breach of a material contractual obligation (i.e. performance of that obligation), we are only liable for the amount of damages that would normally have been foreseen at the time these terms entered into force between you and us. is essential to the proper performance of these Terms, a breach of which would jeopardize the purpose of these Terms and the performance on which you regularly rely) and
    • We are not liable for damages caused by slightly negligent breaches of non-material obligations.
  • To the extent that our liability is limited or excluded, so is any personal liability of our legal representatives, employees and agents.
  1. suspension and termination
    • If you breach Section 4, we may take any or all of the following actions immediately (but not limited to):
      • I warn you;
      • temporarily or permanently delete any User Generated Content you upload to the Website;
      • temporarily or permanently revoke your right to use the Website, provided that we have notified you of such a breach and (if a remedy is available) you have not remedied such breach within 10 days of notification;
      • suspend or terminate your account;
      • Take legal action against you for all costs (including but not limited to reasonable administrative and legal costs) incurred as a result of the breach.
      • take further legal action against you and/or
      • Disclosing such information to law enforcement agencies as we reasonably believe is necessary in accordance with our Privacy Policy.
    • You may opt out of these Terms at any time by canceling your account.
  1. Changes to these terms
    • We may change these terms from time to time (for example, if the law changes, meaning we need to change these terms). Please review these terms periodically to ensure that you understand the terms that apply to your access to and use of this website.

If you are not a resident of Germany

  • If you are a registered user, we will give you at least thirty (30) days' notice of any such changes, unless the change is due to a change in law or for security reasons (in which case we may need to change these shorter notice periods). If you do not wish to continue using the Site after the terms and conditions change, you may withdraw your consent to these terms and conditions by canceling your account.

If you are a resident of Germany

  • If you are a registered user, we will notify you of proposed changes to these Terms at least thirty (30) days prior to the proposed effective date. Unless the change would reshape the entire contract structure or otherwise affect the overall balance of the contract to your detriment, you will be deemed to have agreed to the change if you have not notified us of your objection by the proposed effective date. Change. We will specifically draw your attention to this matter in our notice of the proposed change. If you receive changes to these Terms, you may also terminate your account without charge and without notice prior to the proposed effective date of the change. We will specifically point out this right of termination to you in our offer.
  1. other important information
    • Each of these Terms operates separately. If any court or competent authority determines that any of these provisions is illegal or unenforceable, the remaining provisions will remain in full force and effect.
    • If we fail to enforce any of your obligations under these Terms, or if we fail to enforce our rights against you or if we delay in doing so, this will not mean that we have waived our rights against you and will not that you do not have to comply with these obligations. If we waive your default, we will only do so in writing and this does not mean that we will automatically waive any future default by you.
    • If you are a consumer resident in the European Union and would like more information about online dispute resolution, please follow this link to visit the European Commission's website:http://ec.europa.eu/consumers/odr/. This link is provided in accordance with Regulation (EU) No. 524/2013 of the European Parliament and of the Council and is provided for informational purposes only. We are not obligated and unwilling to participate in electronic dispute resolution.
  1. Governing Law and Jurisdiction
    • These Terms are governed by the laws of England and Wales. This means that your access to and use of this website and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) will be governed by English law.
    • If you are a UK or European Union resident consumer and we operate this website (and/or engage in commercial or business activities in relation to this website) in the UK or EU Member State where you reside, you will benefit from any mandatory provisions of national law. Nothing in these Terms (including Section 1) affects your rights as a consumer to rely on such mandatory provisions of local law.
    • You may appeal to the English courts in relation to these terms. If you are a consumer resident in the United Kingdom or the European Union, you may, at your sole discretion, submit any dispute that may arise under these Terms to a court of competent jurisdiction in England or, if that country of habitual residence, a court of competent jurisdiction in England, located in the United Kingdom or a member state of the European Union, the courts of that country of habitual residence (to the exclusion of any other courts) will have jurisdiction to resolve any such dispute. We will submit any dispute that may arise under these Terms to the competent court of your country of habitual residence (if that country is in the United Kingdom or a member state of the European Union) or, in the event of a conflict, to the competent court that prevails in the Court of England. Laws of England and Wales..
  1. Contact us

If you have any reason to complain, we will do our best to resolve the issue and prevent it from happening again in the future. You can contact us at any time[email protected]. If you live in the UK you can also use the contact details below and if you live in one of France, Ireland, Switzerland, Belgium, Spain, Germany or Italy then you can also use the contact details listed below: Appendix.

Address: Unit 4, Bromford Gate, Bromford Lane, Birmingham, B24 8DL

Phone number: +44(0) 345 603 6088


Terms Last Updated15/9/2021


Claire's entity

If you reside in the following countries, this website is provided by the following Claire entities:


Claire's entity


Claire's France SAS, company number 342837416 RCS Paris, registered office at 10 Avenue Kléber, 75116 Paris, France, VAT number FR 17342837416.

Phone: 01 84 88 03 45


Claire's Accessories UK Ltd company number 03115188, its Irish branch at The Outlet Center Fair Hill, Unit 28, Killarney, Co Kerry, ROI, VAT IE 9951313G (branch number 904461).

Phone number: +44 (0) 345 603 6088


Company number Claire's Switzerland GmbH CHE-101.209.112, registered office at OBT AG, Hardturmstrasse 120, 8005 Zürich, Switzerland, VAT number CHE-101.209.112 MWST.

Phone number: +44 (0) 345 603 6088


Claire's Belgium BV, company number 0874.993.547, registered office at Boulevard Bischoffsheim 11, 1000 Brussel, Belgium, VAT number BE 0874.993.547.

Phone number: +44 (0) 345 603 6088


Company number Claire's Accessories Spain S.L.U. B83727289, registered office at Paseo de la Castellana 137, 4º planta, 28046 Madrid, Spain, VAT number ES B83727289.

Phone number: +44 (0) 345 603 6088


Claire's Germany GmbH, company number HRB 82236 District Court Cologne, registered office at Baker Tilly Steuerberatungsgesellschaft mbH & Co. KG, Nymphenburger Str. 3b, 80335 Munich, Germany, VAT number DE1660873.

Phone number: +44 (0) 345 603 6088


Clare Italia S.A. with company number 1389856, registered office at Viale delle Milizie, 14, 00192 Rome, VAT number 07931190966.

Phone number: +44 (0) 345 603 6088


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